All Systems Operational

About This Site

Find the current and scheduled statuses for all Berklee services, tools, and technology. If you are having a technology issue and it is not a known issue listed on this site, please contact the Technology Service Desk (617-747-2238, 2238@berklee.edu).

Uptime over the past 90 days. View historical uptime.
Google Operational
Google Mail ? Operational
Google Calendar ? Operational
Google Drive ? Operational
Zoom Operational
Zoom Teleconferencing ? Operational
Zoom Phone ? Operational
Network Services Operational
Network Services - Boston Campus ? Operational
Network Services - Valencia Campus ? Operational
Network Services - NYC Campus ? Operational
VPN Service ? Operational
OnePass Services ? Operational
Slack ? Operational
Workday ? Operational
Colleague ? Operational
PowerCampus ? Operational
Informer ? Operational
my.berklee.edu ? Operational
Citrix ? Operational
Digital Storage ? Operational
Canvas ? Operational
Papercut ? Operational
PowerFAIDS ? Operational
financialaid.berklee.edu ? Operational
Salesforce ? Operational
EMS ? Operational
AAOF ? Operational
Library Services ? Operational
Berklee Software App ? Operational
ITS Tickets Database (Jira) ? Operational
Duo Core Authentication Service Operational
Confluence Operational
CrowdStrike ? Operational
SchoolDude ? Operational
Asana Operational
www.berklee.edu ? Operational
Onelogin ? Operational
Filemaker ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Mar 15, 2025
Workday 2025R1 Feature Release
Completed - The scheduled maintenance has been completed.
Mar 15, 10:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 15, 02:00 EDT
Scheduled - On Saturday, March 15th, 2025 from 2:00 a.m. to 10:00 a.m. Workday will deliver the feature release 2025R1, the weekly service update, and monthly maintenance. The system will be unavailable for a maximum of 8 hours (until 10:00am EDT).

Further notifications will be posted when the upgrade is completed.

Technology Service Desk
2238@berklee.edu
Mar 10, 16:20 EDT
Mar 14, 2025

No incidents reported.

Mar 13, 2025

No incidents reported.

Mar 12, 2025

No incidents reported.

Mar 11, 2025

No incidents reported.

Mar 10, 2025

No incidents reported.

Mar 9, 2025

No incidents reported.

Mar 8, 2025

No incidents reported.

Mar 7, 2025

No incidents reported.

Mar 6, 2025
archives.berklee.edu maintenance
Completed - The scheduled maintenance has been completed.
Mar 6, 14:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 6, 09:00 EST
Scheduled - Please be aware that necessary maintenance to archives.berklee.edu is scheduled to be performed by the Library Systems team on Thursday, March 6th, 2025, at 9:00AM EST for 5 hours

During this time, archives.berklee.edu may be intermittently unavailable.

Further notifications will be posted when the maintenance is completed.

Technology Service Desk
2238@berklee.edu
Mar 3, 17:15 EST
Canvas Maintenance
Completed - The scheduled maintenance has been completed.
Mar 6, 03:05 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 6, 01:05 EST
Scheduled - Please be aware that necessary maintenance to canvas.berklee.edu is scheduled to be performed by our vendor, Instructure on Thursday March 6th, 2025, at 1:05am EST for 2 hours.

During this time, all users may be unable to access Canvas. Interruption is only expected to last up to five minutes during the event, but the full duration of the window may be utilized if needed.

Further notifications will be posted when the maintenance is completed.

Technology Service Desk
2238@berklee.edu
Mar 3, 17:11 EST
Mar 5, 2025

No incidents reported.

Mar 4, 2025

No incidents reported.

Mar 3, 2025

No incidents reported.

Mar 2, 2025

No incidents reported.

Mar 1, 2025
Berklee Software App Maintenance
Completed - The scheduled maintenance has been completed.
Mar 1, 10:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 1, 00:00 EST
Scheduled - Please be aware that necessary maintenance to the Berklee Software App is scheduled to be performed by our vendor, Jamf on Saturday, March 1st, 2025, at 12:00am EDT for 10 hours.

During this time, faculty and staff software installations and updates using the Berklee Software application on MacOS computers may be unavailable.

Further notifications will be posted when the maintenance is completed.

Technology Service Desk
2238@berklee.edu
Feb 25, 11:25 EST
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