All Systems Operational

About This Site

Find the current and scheduled statuses for all Berklee services, tools, and technology. If you are having a technology issue and it is not a known issue listed on this site, please contact the Technology Service Desk (617-747-2238, 2238@berklee.edu).

Google Operational
Google Mail ? Operational
Google Calendar ? Operational
Google Drive ? Operational
Zoom Operational
Zoom Teleconferencing ? Operational
Zoom Phone ? Operational
Network Services Operational
Network Services - Boston Campus ? Operational
Network Services - Valencia Campus ? Operational
Network Services - NYC Campus ? Operational
VPN Service ? Operational
OnePass Services ? Operational
Slack ? Operational
Workday ? Operational
Colleague ? Operational
PowerCampus ? Operational
Informer ? Operational
my.berklee.edu ? Operational
Citrix ? Operational
Digital Storage ? Operational
Canvas ? Operational
Papercut ? Operational
PowerFAIDS ? Operational
financialaid.berklee.edu ? Operational
Salesforce ? Operational
EMS ? Operational
AAOF ? Operational
Library Services ? Operational
Berklee Software App ? Operational
ITS Tickets Database (Jira) ? Operational
Duo Core Authentication Service Operational
Confluence ? Operational
CrowdStrike ? Operational
SchoolDude ? Operational
Asana Operational
www.berklee.edu ? Operational
OneLogin ? Operational
Filemaker ? Operational
1Password ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Jun 21, 2025

No incidents reported today.

Jun 20, 2025

No incidents reported.

Jun 19, 2025

No incidents reported.

Jun 18, 2025

No incidents reported.

Jun 17, 2025
Completed - The scheduled maintenance has been completed.
Jun 17, 18:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 17, 18:00 EDT
Scheduled - Please be aware that necessary maintenance to My.Berklee is scheduled to be performed by ITS on Tuesday, June 17th.

System/Service affected: My.Berklee
Duration: [6:00–6:30 p.m. ET]
Affected users: My.Berklee

During this time, users will be unable to access My.Berklee

Further notifications will be posted when the maintenance is completed.

Technology Service Desk
2238@berklee.edu

Jun 17, 09:12 EDT
Completed - The scheduled maintenance has been completed.
Jun 17, 06:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 17, 06:00 EDT
Scheduled - Please be aware that necessary maintenance to My.Berklee is scheduled to be performed by ITS on Tuesday evening, June 17th starting at 6:00pm ET. My.Berklee will be unavailable for approximately 30 minutes.

System/Service affected: My.Berklee
Duration: 6:00pm - 6:30pm p.m. ET]
Affected users: all My.Berklee users

During this time, users will be unable to access My.Berklee.

Further notifications will be posted when the maintenance is completed.

Technology Service Desk
2238@berklee.edu

Jun 16, 15:38 EDT
Jun 16, 2025

No incidents reported.

Jun 15, 2025

No incidents reported.

Jun 14, 2025

No incidents reported.

Jun 13, 2025
Resolved - Google resolved the incident at 5:00 pm EDT on 6/12/2025.
Jun 13, 16:28 EDT
Identified - Google as reported a known issue with their Google Workspace and other services. Service may be slow or interrupted until it is resolved.
You can monitor their updates directly here: https://www.google.com/appsstatus/dashboard/incidents/Eab7zGLWSaUJyh9c9R9L

Jun 12, 15:06 EDT
Jun 12, 2025
Resolved - This issue has been resolved.
Jun 12, 14:53 EDT
Investigating - We are currently investigating an error that is preventing emails to 2238@berklee.edu from creating or being added to tickets in Jira. Updates to tickets may be delayed.
Jun 12, 14:29 EDT
Jun 11, 2025

No incidents reported.

Jun 10, 2025

No incidents reported.

Jun 9, 2025

No incidents reported.

Jun 8, 2025

No incidents reported.

Jun 7, 2025

No incidents reported.