Partial Outage: Onelogin

Incident Report for Berklee IT Services

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Nov 02, 2026 - 22:54 EST

Identified

An routing issue at our internet provider has been identified. Our vendor is currently working to isolate and resolve the problem.

Posted Nov 02, 2026 - 22:28 EST

Investigating

We have received reports that some users on the Berklee network are unable to complete logging in through Onelogin, users reach the "you are being redirected to MFA" step and not able to continue. Technicians are investigating.

Posted Nov 02, 2026 - 15:31 EST

This incident affects: OneLogin.