Outage: Titanium

Incident Report for Berklee IT Services

Resolved

This incident has been resolved.

Posted Feb 12, 2026 - 12:47 EST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Feb 12, 2026 - 09:44 EST

Identified

We have identified an issue with Titanium that is preventing log in. Users may receive an error message that a connection cannot be made to the database. Engineers are working on restoring service.

Posted Feb 12, 2026 - 09:35 EST

This incident affected: Citrix.