The slowness and loading issues in my.berklee.edu have improved and the team will continue to monitor the system.
Posted Nov 14, 2025 - 15:50 EST
Update
My.berklee.edu will unavailable for 15 mins due to emergency maintenance. We are working with our external vendor to help resolve the slowness and loading issues in My.Berklee.
Posted Nov 14, 2025 - 14:39 EST
Update
Engineers are investigating. We are in working with our external vendor to help troubleshoot and resolve the slowness issues and failure to load in My.Berklee.
Posted Nov 14, 2025 - 13:31 EST
Identified
We have received reports that there is a problem with my.berklee, and it is affecting users of my.berklee. Users are reporting that pages fail to load or get stuck on "loading my data." Engineers are investigating.
Posted Nov 14, 2025 - 11:50 EST
Monitoring
The slowness and loading issues in my.berklee.edu have been resolved and the team will continue to monitor the system.
Posted Nov 13, 2025 - 16:39 EST
Update
We are in working with our external vendor to help troubleshoot and resolve the slowness issues and failure to load in My.Berklee.
Posted Nov 13, 2025 - 14:22 EST
Identified
We are in contact with our external vendor to help resolve the slowness issues and failure to load in My.Berklee.
Posted Nov 13, 2025 - 13:22 EST
Investigating
We have received reports that there is a problem with my.berklee, and it is affecting all users of my.berklee. Users are reporting that pages fail to load or get stuck on "loading my data." Engineers are investigating.