ITS is continuing to monitor MyBerklee performance. Spring 2026 registration is now open; as you complete your registration, we encourage you to register for one course at a time.
Posted Nov 20, 2025 - 14:37 EST
Monitoring
ITS will continue to monitor MyBerklee this evening.
Posted Nov 19, 2025 - 17:40 EST
Update
Following a similar approach to last night, we may need to reboot the system once per hour today. The system will be available during the time periods listed below, and you must save your planned registration before each period ends:
Available 11:10 a.m.–11:45 a.m. ET
Available 12:10 p.m.–12:45 p.m. ET
Available 1:10 p.m.–1:45 p.m. ET
Available 2:10 p.m.–2:45 p.m. ET
Available 3:10 p.m.–3:45 p.m. ET
Available 4:10 p.m.–4:45 p.m. ET
Available 5:10 p.m.–5:45 p.m. ET
You must save your planned registration before the end of each period to ensure that you don’t lose your progress, and then you may log back in after the pause to continue registration. We understand how important registration is, and we apologize for the inconvenience.
Thank you for your patience and understanding.
Berklee IT Services
Posted Nov 19, 2025 - 10:48 EST
Update
We continue to actively troubleshoot the issue with My.Berklee with our engineers and vendors. MyBerklee will be temporarily unavailable between now and tomorrow morning during the following periods:
Unavailable 10:00 p.m.–10:10 p.m. ET (save your work by 9:45 p.m.) Unavailable 12:00 a.m.–12:10 a.m. ET (save your work by 11:45 p.m.)
If you plan to register for courses this evening, we recommend that you register for one course at a time. You must save your planned registration 15 minutes before each pause to ensure that you don’t lose your progress, and then you may log back in after the pause to continue registration.
Posted Nov 18, 2025 - 22:13 EST
Update
We continue to actively troubleshoot the issue with My.Berklee with our engineers and vendors. While registration reopened today at noon, users are continuing to experience slowness, failures to load, and other error messages. We still working diligently to develop a workaround and corrective action.
Posted Nov 18, 2025 - 14:24 EST
Update
Please note that we are experiencing ongoing technical issues with our registration system that the vendor and consultant have not been able to resolve. We are therefore going to temporarily pause registration while we work on the system to resolve the issue, and will let you know as soon as it's up and running again. Thank you for your patience and understanding.
Posted Nov 17, 2025 - 13:02 EST
Identified
We have received reports that my.berklee is slow again today, Monday 11/17. Engineers are investigating.
Posted Nov 17, 2025 - 09:53 EST
Monitoring
The slowness and loading issues in my.berklee.edu have improved and the team will continue to monitor the system.
Posted Nov 14, 2025 - 15:50 EST
Update
My.berklee.edu will unavailable for 15 mins due to emergency maintenance. We are working with our external vendor to help resolve the slowness and loading issues in My.Berklee.
Posted Nov 14, 2025 - 14:39 EST
Update
Engineers are investigating. We are in working with our external vendor to help troubleshoot and resolve the slowness issues and failure to load in My.Berklee.
Posted Nov 14, 2025 - 13:31 EST
Identified
We have received reports that there is a problem with my.berklee, and it is affecting users of my.berklee. Users are reporting that pages fail to load or get stuck on "loading my data." Engineers are investigating.
Posted Nov 14, 2025 - 11:50 EST
Monitoring
The slowness and loading issues in my.berklee.edu have been resolved and the team will continue to monitor the system.
Posted Nov 13, 2025 - 16:39 EST
Update
We are in working with our external vendor to help troubleshoot and resolve the slowness issues and failure to load in My.Berklee.
Posted Nov 13, 2025 - 14:22 EST
Identified
We are in contact with our external vendor to help resolve the slowness issues and failure to load in My.Berklee.
Posted Nov 13, 2025 - 13:22 EST
Investigating
We have received reports that there is a problem with my.berklee, and it is affecting all users of my.berklee. Users are reporting that pages fail to load or get stuck on "loading my data." Engineers are investigating.