ITS is Investigating multiple phishing attacks

Incident Report for Berklee IT Services

Investigating

We have received multiple reports that there are several active phishing attacks targeting all email accounts in the Berklee community. ITS is currently identifying and isolating the sources of these attacks. If you encounter any suspicious messages:

- Do not click suspicious links or download unexpected attachments
- Be aware of and deny any multi-factor authentication (MFA) prompts that you did not initiate
- Verify any unusual requests by contacting the sender through a separate, known method
- Report suspicious emails to the Technology Service Desk

If you think you may have clicked a malicious link or entered your credentials, change your OnePass password and contact the Technology Service Desk immediately

ITS will post an update when we know more.

Technology Service Desk
2238@berklee.edu

Posted Aug 29, 2025 - 10:08 EDT

This incident affects: OnePass Services.