Partial Outage: Some student unable to access Microsoft Office

Incident Report for Berklee IT Services

Investigating

We are receiving reports that some students are unable to access Microsoft Office. Users may experience error messages that documents are "view only" and when they attempt to log in to office, it fails. When logging in to office.com, users may receive an error message "we couldn't find that Microsoft account."
Posted Jun 03, 2026 - 12:30 EDT
This incident affects: Microsoft Office.