40 The Fenway Building

Incident Report for Berklee IT Services

Postmortem

The issue was a loose power cable. We reseated power cable and the switch came back online without issues.

Posted Jan 31, 2025 - 19:03 EST

Resolved

This incident has been resolved.
Posted Jan 31, 2025 - 19:01 EST

Investigating

40TF Building has lost network connectivity. We are investigating the issue.
Posted Jan 31, 2025 - 17:55 EST
This incident affected: Network Services (Network Services - Boston Campus).