Zoom Calendar - Outlook: Integrations/Calendar/Plug-In/Add-In Degraded

Incident Report for Berklee IT Services

Resolved

From Zoom's Status Page:
Resolved - This incident has been resolved.
Oct 29, 18:40 PDT
Monitoring - Microsoft Azure has resolved the issue after a rollback. We will continue to monitor and provide updates if available.
Oct 29, 18:38 PDT
Posted Oct 30, 2025 - 06:44 EDT

Update

We are continuing to work on a fix for this issue.
Posted Oct 29, 2025 - 17:53 EDT

Identified

This is due to an issue with Microsoft Azure affecting calendar integrations - specifically Outlook. No reports of this affecting Berklee Calendar integration with Google.

From Microsoft:

"Starting at approximately 16:00 UTC on 29 October 2025, customers and Microsoft services leveraging Azure Front Door (AFD) may experience latencies, timeouts, and errors. We have confirmed that an inadvertent configuration change was the trigger event for this issue.

Affected Azure services include, but are not limited to: App Service, Azure Active Directory B2C, Azure Communication Services, Azure Databricks, Azure Healthcare APIs, Azure Maps, Azure Portal, Azure SQL Database, Container Registry, Media Services, Microsoft Defender External Attack Surface Management, Microsoft Entra ID, Microsoft Purview, Microsoft Sentinel, Video Indexer, and Virtual Desktop.

Current status: We initiated the deployment of our ‘last known good’ configuration, which has now successfully completed. We are currently recovering nodes and re-routing traffic through healthy nodes."

Will update when we receive word that this is fully resolved on the MS side, and therefore Zoom's integration.
Posted Oct 29, 2025 - 17:51 EDT
This incident affected: Zoom (Zoom Teleconferencing) and Google (Google Calendar).