Identified - Archives.berklee.edu is currently unavailable due to emergency system maintenance.
Anticipated maintenance window will last 48 to 72 hours.
Information and progress updates will be shared as they become available.
Oct 21, 2026 - 12:57 EDT
Anticipated maintenance window will last 48 to 72 hours.
Information and progress updates will be shared as they become available.
Oct 21, 2026 - 12:57 EDT
About This Site
Find the current and scheduled statuses for all Berklee services, tools, and technology. If you are having a technology issue and it is not a known issue listed on this site, please contact the Technology Service Desk (617-747-2238, 2238@berklee.edu).
Google
Operational
Google Mail
Operational
Google Calendar
Operational
Google Drive
Operational
Gemini/NotebookLM
Operational
Zoom
Operational
Zoom Teleconferencing
Operational
Zoom Phone
Operational
Network Services
Operational
Network Services - Boston Campus
Operational
Network Services - Valencia Campus
Operational
Network Services - NYC Campus
Operational
VPN Service
Operational
OnePass Services
Operational
Slack
Operational
Workday
Operational
Colleague
Operational
PowerCampus
Operational
Informer
Operational
my.berklee.edu
Operational
Citrix
Operational
Digital Storage
Operational
Canvas
Operational
Papercut
Operational
PowerFAIDS
Operational
financialaid.berklee.edu
Operational
Salesforce
Operational
EMS
Operational
AAOF
Operational
Library Services
Under Maintenance
Berklee Software App
Operational
ITS Tickets Database (Jira)
Operational
Duo Core Authentication Service
Operational
Confluence
Operational
CrowdStrike
Operational
SchoolDude
Operational
Asana
Operational
www.berklee.edu
Operational
OneLogin
Operational
Filemaker
Operational
1Password
Operational
Secure File Exchange
Operational
Microsoft Office
Operational
Career Manager
Operational
Housing Portal
Operational
BerkleeCard
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Colleague software maintenance Oct 22, 2026 18:00-21:00 EDT
Please be aware that necessary maintenance to Colleague Live is scheduled to be performed by ITS on Thursday, October 22nd at 6:00 PM EDT for 3 hours.
During this time, faculty, staff, and students will be unable to access Colleague, my.berklee.edu, or Informer.
Further notifications will be posted when the maintenance is completed.
Technology Service Desk
2238@berklee.edu
Posted on Oct 21, 2026 - 12:49 EDT
During this time, faculty, staff, and students will be unable to access Colleague, my.berklee.edu, or Informer.
Further notifications will be posted when the maintenance is completed.
Technology Service Desk
2238@berklee.edu
Posted on Oct 21, 2026 - 12:49 EDT
Berklee Software App Maintenance Oct 24, 2026 00:00-13:00 EDT
Please be aware that necessary maintenance to the Berklee Software App is scheduled to be performed by our vendor, Jamf, on Saturday, October 24th, 2026 at 12:00am EDT for 10 hours.
During this time, faculty and staff software installations and updates using the Berklee Software application on MacOS computers may be unavailable.
Further notifications will be posted when the maintenance is completed.
Technology Service Desk
2238@berklee.edu
Posted on Oct 21, 2026 - 14:20 EDT
During this time, faculty and staff software installations and updates using the Berklee Software application on MacOS computers may be unavailable.
Further notifications will be posted when the maintenance is completed.
Technology Service Desk
2238@berklee.edu
Posted on Oct 21, 2026 - 14:20 EDT