Identified - Earlier today, our Information Security team identified a new phishing email targeting members of our community.
Email Subject(s) may be: BERKLEE EMPLOYMENT OPPORTUNITY
The email will appear to come from a Berklee email address.
This email is fraudulent. It purports to be from “Job Placement & Student Services” and offers a lucrative part-time job opportunity. You are then asked to follow the link to apply. This is an attempt to steal your Berklee username and password.
If you received this email: do not click any links, open attachments, provide any sensitive information (passwords, account info), or reply.
Please delete the email immediately.
If you clicked the link and entered your credentials, change your Berklee password immediately: https://berklee.atlassian.net/wiki/x/HABzyQ
Then contact the Technology Service Desk at 2238@berklee.edu
The Information Security team in ITS is aware of the issue and is working to mitigate the situation.
Feb 05, 2026 - 12:05 EST
Email Subject(s) may be: BERKLEE EMPLOYMENT OPPORTUNITY
The email will appear to come from a Berklee email address.
This email is fraudulent. It purports to be from “Job Placement & Student Services” and offers a lucrative part-time job opportunity. You are then asked to follow the link to apply. This is an attempt to steal your Berklee username and password.
If you received this email: do not click any links, open attachments, provide any sensitive information (passwords, account info), or reply.
Please delete the email immediately.
If you clicked the link and entered your credentials, change your Berklee password immediately: https://berklee.atlassian.net/wiki/x/HABzyQ
Then contact the Technology Service Desk at 2238@berklee.edu
The Information Security team in ITS is aware of the issue and is working to mitigate the situation.
Feb 05, 2026 - 12:05 EST
Monitoring - Our Information Security team has identified and secured the offending accounts, and the Service Desk worked with any affected users. Thank you to everyone who reported this incident. We will continue to monitor the situation.
The Technology Service Desk
Feb 02, 2026 - 16:10 EST
The Technology Service Desk
Feb 02, 2026 - 16:10 EST
Identified - Earlier today, our Information Security team identified a new phishing email targeting members of our community.
Email Subject(s) may be: CANVAS BERKLEE NOTIFICATION or CANVAS: BERKLEE COLLEGE OF MUSIC ACTION NOW
The email will appear to come from a Berklee email address.
This email is fraudulent. It states that your Berklee email account is “marked for deactivation”. It also warns you that you will lose access to your “university account and services”. You are then asked to verify your account. This is an attempt to steal your Berklee username and password.
If you received this email: do not click any links, open attachments, provide any sensitive information (passwords, account info), or reply.
Please delete the email immediately.
If you clicked the link and entered your credentials, change your Berklee password immediately: https://berklee.atlassian.net/wiki/x/HABzyQ
Then contact the Technology Service Desk at 2238@berklee.edu
The Information Security team in ITS is aware of the issue and is working to mitigate the situation.
Jan 30, 2026 - 10:30 EST
Email Subject(s) may be: CANVAS BERKLEE NOTIFICATION or CANVAS: BERKLEE COLLEGE OF MUSIC ACTION NOW
The email will appear to come from a Berklee email address.
This email is fraudulent. It states that your Berklee email account is “marked for deactivation”. It also warns you that you will lose access to your “university account and services”. You are then asked to verify your account. This is an attempt to steal your Berklee username and password.
If you received this email: do not click any links, open attachments, provide any sensitive information (passwords, account info), or reply.
Please delete the email immediately.
If you clicked the link and entered your credentials, change your Berklee password immediately: https://berklee.atlassian.net/wiki/x/HABzyQ
Then contact the Technology Service Desk at 2238@berklee.edu
The Information Security team in ITS is aware of the issue and is working to mitigate the situation.
Jan 30, 2026 - 10:30 EST
Identified - The issue has been identified and once a fix has been implemented, we will update this incident.
Oct 21, 2025 - 11:59 EDT
Oct 21, 2025 - 11:59 EDT
Investigating - Kaltura has been intermittently missing pushes of Zoom Recordings since late July, 2025. As always, all recorded meetings within 10 mos. are still available in Zoom.
Oct 21, 2025 - 11:53 EDT
Oct 21, 2025 - 11:53 EDT
About This Site
Find the current and scheduled statuses for all Berklee services, tools, and technology. If you are having a technology issue and it is not a known issue listed on this site, please contact the Technology Service Desk (617-747-2238, 2238@berklee.edu).
Google
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Zoom
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Zoom Teleconferencing
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Zoom Phone
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my.berklee.edu
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financialaid.berklee.edu
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www.berklee.edu
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Filemaker
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1Password
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Secure File Exchange
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Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.