All Systems Operational

About This Site

Find the current and scheduled statuses for all Berklee services, tools, and technology. If you are having a technology issue and it is not a known issue listed on this site, please contact the Technology Service Desk (617-747-2238, 2238@berklee.edu).

Google Operational
Google Mail Operational
Google Calendar Operational
Google Drive Operational
Gemini/NotebookLM Operational
Zoom Operational
Zoom Teleconferencing Operational
Zoom Phone Operational
Network Services Operational
Network Services - Boston Campus Operational
Network Services - Valencia Campus Operational
Network Services - NYC Campus Operational
VPN Service Operational
OnePass Services Operational
Slack Operational
Workday Operational
Colleague Operational
PowerCampus Operational
Informer Operational
my.berklee.edu Operational
Citrix Operational
Digital Storage Operational
Canvas Operational
Papercut Operational
PowerFAIDS Operational
financialaid.berklee.edu Operational
Salesforce Operational
EMS Operational
AAOF Operational
Library Services Operational
Berklee Software App Operational
ITS Tickets Database (Jira) Operational
Duo Core Authentication Service Operational
Confluence Operational
CrowdStrike Operational
SchoolDude Operational
Asana Operational
www.berklee.edu Operational
OneLogin Operational
Filemaker Operational
1Password Operational
Secure File Exchange Operational
Microsoft Office Operational
Career Manager Operational
Housing Portal Operational
BerkleeCard Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Oct 7, 2026

No incidents reported today.

Oct 6, 2026

Partial Outage: berklee.edu
Resolved - This incident has been resolved.
Oct 6, 10:40 EDT
Identified - Engineers have identified the issue is with the cloud hosting service Acquia. They have deployed a fix and is monitoring results, status can be checked here: https://status.acquia.com
Oct 6, 09:16 EDT
Investigating - We are receiving reports from users that trying to navigate to berklee.edu is resulting in "404 Not Found" errors. Technicians are investigating.
Oct 6, 08:51 EDT
Network Outage at Saint Cecilia Church (Boston Campus)
Resolved - This incident has been resolved.
Oct 6, 09:37 EDT
Monitoring - ITS has implemented a fix, and network services have been restored to the building. We will continue to monitor the situation.

Technology Service Desk
2238@berklee.edu
Oct 2, 12:51 EDT
Investigating - We have received reports that there is a network disruption on the Boston campus, and it is affecting users at Saint Cecelia Church. Issues being reported include:

The wireless network in the building appears to be inaccessible.

ITS is conducting preliminary investigations and will post an update when we know more.

Technology Service Desk
2238@berklee.edu
Oct 2, 12:36 EDT

Oct 5, 2026

No incidents reported.

Oct 4, 2026

No incidents reported.

Oct 3, 2026

No incidents reported.

Oct 2, 2026

Oct 1, 2026

No incidents reported.

Sep 30, 2026

No incidents reported.

Sep 29, 2026

No incidents reported.

Sep 28, 2026

No incidents reported.

Sep 27, 2026

No incidents reported.

Sep 26, 2026

No incidents reported.

Sep 25, 2026

No incidents reported.

Sep 24, 2026

LiquidFiles Secure Files Transfer Upgrade
Completed - The scheduled maintenance has been completed.
Sep 24, 20:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 24, 18:00 EDT
Scheduled - Please be aware that a necessary upgrade to the LiquidFiles secure messaging appliance is scheduled to be performed by ITS on Thursday, September 24th, 2026, at 6:00 pm EDT for 2 hours.

During this time, users will be unable to access LiquidFiles.

Further notifications will be posted when the upgrade is completed.

Technology Service Desk
2238@berklee.edu
Sep 23, 10:35 EDT

Sep 23, 2026

No incidents reported.

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