All Systems Operational

About This Site

Find the current and scheduled statuses for all Berklee services, tools, and technology. If you are having a technology issue and it is not a known issue listed on this site, please contact the Technology Service Desk (617-747-2238, 2238@berklee.edu).

Google Operational
Google Mail Operational
Google Calendar Operational
Google Drive Operational
Gemini/NotebookLM Operational
Zoom Operational
Zoom Teleconferencing Operational
Zoom Phone Operational
Network Services Operational
Network Services - Boston Campus Operational
Network Services - Valencia Campus Operational
Network Services - NYC Campus Operational
VPN Service Operational
OnePass Services Operational
Slack Operational
Workday Operational
Colleague Operational
PowerCampus Operational
Informer Operational
my.berklee.edu Operational
Citrix Operational
Digital Storage Operational
Canvas Operational
Papercut Operational
PowerFAIDS Operational
financialaid.berklee.edu Operational
Salesforce Operational
EMS Operational
AAOF Operational
Library Services Operational
Berklee Software App Operational
ITS Tickets Database (Jira) Operational
Duo Core Authentication Service Operational
Confluence Operational
CrowdStrike Operational
SchoolDude Operational
Asana Operational
www.berklee.edu Operational
OneLogin Operational
Filemaker Operational
1Password Operational
Secure File Exchange Operational
Microsoft Office Operational
Career Manager Operational
Housing Portal Operational
BerkleeCard Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Workday Scheduled Maintenance Oct 16, 2026 21:00 - Oct 18, 2026 12:00 EDT

Please be aware that necessary maintenance to services is scheduled to be performed by ITS on Friday, October 16th, 2026.

System/Service affected: Workday
Duration: Friday 10/16 at 9:00 pm to Sunday 10/18 at 12:00 pm (39 hours)
Affected users: All Faculty, Staff, and Student Employees

During this maintenance window, access to Workday will be fully offline. Please plan ahead and submit any time-off requests, time entry approvals, or other routine administrative tasks before the maintenance window begins.

Further notifications will be posted when the maintenance is completed.

Technology Service Desk
2238@berklee.edu

Posted on Oct 12, 2026 - 09:14 EDT

Oct 13, 2026

No incidents reported today.

Oct 12, 2026

No incidents reported.

Oct 11, 2026

No incidents reported.

Oct 10, 2026

No incidents reported.

Oct 9, 2026

No incidents reported.

Oct 8, 2026

No incidents reported.

Oct 7, 2026

No incidents reported.

Oct 6, 2026

Resolved - This incident has been resolved.
Oct 6, 10:40 EDT
Identified - Engineers have identified the issue is with the cloud hosting service Acquia. They have deployed a fix and is monitoring results, status can be checked here: https://status.acquia.com
Oct 6, 09:16 EDT
Investigating - We are receiving reports from users that trying to navigate to berklee.edu is resulting in "404 Not Found" errors. Technicians are investigating.
Oct 6, 08:51 EDT
Resolved - This incident has been resolved.
Oct 6, 09:37 EDT
Monitoring - ITS has implemented a fix, and network services have been restored to the building. We will continue to monitor the situation.

Technology Service Desk
2238@berklee.edu

Oct 2, 12:51 EDT
Investigating - We have received reports that there is a network disruption on the Boston campus, and it is affecting users at Saint Cecelia Church. Issues being reported include:

The wireless network in the building appears to be inaccessible.

ITS is conducting preliminary investigations and will post an update when we know more.

Technology Service Desk
2238@berklee.edu

Oct 2, 12:36 EDT

Oct 5, 2026

No incidents reported.

Oct 4, 2026

No incidents reported.

Oct 3, 2026

No incidents reported.

Oct 2, 2026

Oct 1, 2026

No incidents reported.

Sep 30, 2026

No incidents reported.

Sep 29, 2026

No incidents reported.