Outage: Wifi

Incident Report for Berklee IT Services

Update

We are continuing to monitor for any further issues.

Posted May 21, 2026 - 13:06 EDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted May 21, 2026 - 12:53 EDT

Identified

Engineers are going to emergency reboot the wireless controllers at 10am to address identified issues. There will be a disruption in network traffic for about 20 minutes.

Posted May 21, 2026 - 10:05 EDT

Investigating

We have received reports of the wifi possibly being down in the 150 Mass Ave and 8 Fenway. Engineers are investigating.

Posted May 21, 2026 - 09:21 EDT

This incident affects: Network Services (Network Services - Boston Campus).